1 hour ticket response
We are committed to supplying a fast and accurate response to each helpdesk ticket sent by a user. Our experienced technical support staff representatives will review your request and will offer you the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average tech support ticket response time has proved to be twenty minutes.
An Exceptional Client Care Service
We’ve got a team of web hosting support engineers who will be happy to answer all your questions every time you are in need of help. The vast majority of our client care staff members have lots of years of experience in the hosting market, which suggests that you can constantly rely on quick and in–depth answers to your queries.
An Easy–to–Browse Help Center Section
Built into the Site Control Panel is an intuitive Help Center section, which offers different sources of information. You can search through a frequently updated knowledge base offering web hosting account administration articles and website administration articles, check out the instructional video tutorials or browse the F.A.Q. library.
