Risk–Free Hosting
With Octopus Hosting, you will enjoy a completely risk–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are included.
A 99.9% Server Uptime
Our hosting system is based on a secure, premium–quality hardware architecture and a significantly customized Linux version. Thus, regardless of what your website is, or how many website visitors you have, or even if there is a distributed denial–of–service assault, our machines will stay up and your websites will remain visible online.
All hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is crucial that you also build your own network infrastructure. That’s why we built a custom–configured internal network in all our datacenter facilities. Relying on top–class Juniper switches and routers, our internal network allows for mega–fast data transfer speeds and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center as well as in our AU data center, irrespective of which web hosting package you have selected.
A 30–Day Money–Back Guarantee
While we have given our best to decrease all possible risks with our cloud hosting plans and even though our company offers first–class client support, there are occasions when the client is just not content with what we have to offer. Or he has to move to a more robust web hosting solution, such as a VPS server or a dedicated server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely satisfied, we will give you a reimbursement.
24/7 Technical Support
In the event that you own a web hosting company, your technical support engineers are of highest importance. This is exactly why we’ve punctiliously chosen a highly competent team of techs, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All technical support inquiries are replied to in less than 60 minutes and our average support ticket response time is less than twenty minutes!
