Lots of people who start using their 1st hosting account, or change companies, typically have inquiries with regards to how certain operations are performed or encounter problems when setting up different things like emails, site settings, etc. That’s why, a lot of hosting providers have prepared documentation with popular questions and problems so as to help their clients obtain information swiftly and seamlessly. As a result, the client service staff representatives can concentrate on actual issues that some clients may be experiencing, since the solution for the minor things will already be available on the Internet and customers can deal with them without having to contact the customer service team. Having in-depth documentation is really important, especially for new users with zero experience, because the web hosting service involves a large amount of functions and lots of individuals can become confused about what action to take. A good information repository can both help you accomplish the operations that you need and discover how the web hosting service functions as a whole.

Extensive Online Documentation in Hosting

Our hosting packages include a detailed knowledge base where you can find info on all the obstacles that you may face and their solutions. You can discover how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are accurate, but yet you are unable to send email messages, for instance. We have made every effort to be as thorough as possible and to encompass all the available options in order to help you save time and to present you with different solutions for each single issue. The knowledge base features educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, while if you prefer to see the whole article list, you can go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature thorough online documentation where you will see info about all the features that our custom-created Hepsia Control Panel offers, in addition to solutions to different questions and challenges that you may encounter. All user manuals contain exhaustive instructions, which goes to say that you won’t need to worry about omitting something in case you’d like to export a MySQL database, for example. The troubleshooting articles cover a number of different viable causes of given issues and the solution for each one of them, so in case you’re not able to send email messages although you have the right settings, for instance, you can quickly see what the reason for this could be and correct the issue with a few mouse clicks in your email client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find relevant articles in every section. In case you would rather examine all help articles, you can use the Help menu, which is located in the upper right-hand corner of the Control Panel.