Website Migration

A: The web site migration service available at Octopus Hosting is entirely free of charge and involves moving all your web files, databases and e–mails from your present provider to your brand–new hosting account with us. We will also edit all the configuration settings required for your websites to be completely operational on our leading–edge cloud hosting platform.Our techs are fully capable of moving any type of web site. With years of practical experience behind their backs, they are well–versed in the specificities of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom app with lots of custom libraries is as elementary as transferring a plain WordPress weblog.

A: There are plenty of variables to consider – the overall amount of files, the size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Yet, we do try to implement all website migrations within a 48–hour time frame. Smaller–sized sites are migrated much faster – typically in less than 24 hours.

A: We’ll need the login information for your current web hosting provider’s Control Panel as well as the site’s name (domain name).

A: In order for us to start the migration of your account, you must first open an account with us. Opening an account with us requires that you to disclose virtually the same information you have given to your previous hosting provider. We’ve also got an extremely strict Privacy Policy, which specifies how sensitive data is tackled.

A: No. Your web site will stay reachable online during the migration. As soon as everything is done on our end, we will let you know so that you can preview it and check for problems. If everything is okay, all you will need to do is modify your domain’s DNS settings.

A: Nope. Apart from your login details for the Control Panel, we won’t require anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.

A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform given that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.